Building strong, productive relationships with stakeholders and team members is essential for achieving organizational goals. This approach focuses on clear communication, mutual trust, and active collaboration to align interests, manage expectations, and drive shared success. By developing emotional intelligence, influence skills, and strategic engagement techniques, individuals can foster positive working relationships, reduce conflict, and enhance team and stakeholder commitment.

• Identify the stakeholders and people.
• Understand that working effectively with stakeholders and people.
• Strategies to work closely with stakeholders and people, best practices and step by step approach.
• Navigate interaction with stakeholders and people effectively in a professional environment.
• Ability to know who, why and how to engage top, bottom, peer and across business and operational units.

Module 1: Identify Stakeholders

• Who are Stakeholders?
• Stakeholder Groups and stakeholder analysis
• Stakeholders expectation and Documentation of their needs
• Considering the characteristics of each of the stakeholders and their groups

Module 2: Stakeholder Management

• Lifecycle of Stakeholder Management
• Techniques of Stakeholder Management
• Stakeholder Analysis Techniques and Prioritisation
• Stakeholder Management Plan

Module 3: Fundamental Techniques In Handling People

• The taboo of 3 or 5 C’s of People engagement
• Honest and sincere appreciation and feedback
• Effective Communication top, down and across with people
• Conflict Management
• The 3-People Perspective of events
• Expect the Unexpected events

Module 4: Engage & Build Rapport with Stakeholders

• The Five Key Social Skills
• Build Rapport and Relationship skills with stakeholders

Module 5: The Leader In You to Influence Stakeholders

• Speak the lingo and inference and influence the stakeholders
• Self Mastery and Self-Motivation to Motivate other Stakeholders
• Engage without authority

• Project and program managers

• Team leaders and supervisors

• Department heads and functional managers

• Stakeholder relationship managers